Georgia Assessments for the Certification of Educators GACE Practice Test

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Businesses can increase the security of confidential customer information by:

Conducting employee background checks
Destroying paper records of credit card information
Installing a firewall and virus protection software for computer systems
All of the above

The correct answer is: Conducting employee background checks

Background checks for employees are a critical step in ensuring the security of confidential customer information. This is because background checks help identify any potential risks or vulnerabilities within the organization. While options B and C may also contribute to increased security, they are not sufficient on their own. Destroying paper records of credit card information may prevent physical access to that information, but it does not address potential risks posed by employees who have access to the information. Similarly, installing a firewall and virus protection software can help protect against outside threats, but it does not address internal vulnerabilities. Therefore, option A is the most important and comprehensive way to increase the security of confidential customer information.