Georgia Assessments for the Certification of Educators GACE Practice Test

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What ensures an e-commerce business reliability and builds customer trust?

  1. Government certification

  2. Better Business Bureau certification

  3. State tax exemption

  4. Legal protection against consumer fraud

The correct answer is: Government certification

An e-commerce business can increase its reliability and build customer trust by obtaining government certifications. This ensures that the business has met certain standards set by the government, which can include things like secure payment processing and protection of customer information. While BBB certification and state tax exemptions may also contribute to a business's credibility, they do not directly ensure reliability or build trust with customers. Legal protection against consumer fraud may be important, but it does not directly contribute to a business's reliability or customer trust.