Georgia Assessments for the Certification of Educators GACE Practice Test

Technological aids can be used to directly fulfill all but which of the following human resources functions:

1. Assessing a new employee's job readiness

2. Communicating information about employee benefits

3. Resolving disputes between employees and management

4. Soliciting resumes for open positions

The correct answer is: Assessing a new employee's job readiness

The correct answer highlights that while technological aids can enhance many human resources functions, they may not be fully effective in assessing a new employee's job readiness. This function often requires personal interaction, nuanced understanding, and observation that technology alone cannot provide. For instance, evaluating job readiness typically involves assessing soft skills, cultural fit, and specific competencies that are best observed in a live interview setting or through interactive assessments. In contrast, communicating information about employee benefits can be efficiently managed through technology, such as online portals or automated messaging. These platforms can distribute information clearly and consistently, ensuring that all employees have access to the same content. Resolving disputes between employees and management is a complex process that often requires human empathy and negotiation skills. While technology can provide some tools or frameworks to assist in these situations, the resolution process is fundamentally a human-centered function. Soliciting resumes for open positions can effectively leverage technology through job boards, social media, and automated systems to gather applications in an efficient manner. This process can efficiently track and manage multiple applicants, making it well-suited for technological aids. Thus, while technology plays an integral role in many areas of human resources, the nuanced and interactive nature of assessing an employee's job readiness underscores why this function is less reliant on technological